Data Protection

9bet rest Privacy Policy – Our Commitment to Protecting Your Data

9bet rest believes your personal data belongs to you. This page clearly sets out what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
SSL Encrypted
No Data Selling
Licensed
Completely Confidential
Core Principles

The six most important aspects of our Privacy Policy

Before diving into the details, here's a quick overview of the key points.

Only necessary data collected

9bet rest only collects information that is genuinely necessary for providing services, verifying identity, and processing transactions. Nothing beyond that is requested.

No Selling or Sharing of Data

Your personal data is never sold to third parties, nor shared with other companies for marketing purposes.

Industry-standard encryption

All data transfers are protected with SSL/TLS encryption. Stored data is also kept in encrypted form and cannot be read directly by anyone.

Your Rights Over Your Data

You can view, correct, or request deletion of your stored data at any time.

Data Retention for a Defined Period

9bet rest does not retain data beyond what is necessary. Data is deleted once the applicable retention period required under our licensing obligations has passed.

Transparency in Cookie Use

This page clearly explains what types of cookies 9bet rest uses and why. You have the option to opt out of non-essential cookies.

Your Data Journey

How does your data flow?

From data collection to protection — here's a clear, simple breakdown of exactly what happens to your information at 9bet rest.

1
Data Collection

Relevant data is collected during registration, KYC verification, and your use of the platform.

2
Encryption & Storage

Collected data is encrypted immediately and stored on secure servers.

3
Purpose-Limited Use

Data is used to deliver services, process payments, and meet legal obligations.

4
Limited Sharing

Only the necessary information is shared, and only with payment providers and licensing authorities.

5
Deletion After Retention Period

Data is securely deleted after the licensing retention period expires.

Your Rights

Your Control Over Your Data

As a 9bet rest member, you have several rights over your personal data. To exercise any of them, email us at support@9betrest.net.

Right to Access Your Data

Request to find out what information we hold about you.

Right to rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Request deletion of your data unless there is a legal obligation to retain it.

Right to Restrict Processing

Request that your data no longer be used for a specific purpose.

Data Portability

The ability to receive your data in a portable, readable format.

Right to lodge a complaint

If you have any concerns about data protection, contact us directly.

1

Introduction & Scope of Policy

This privacy policy applies to the company operating the 9bet rest platform and all its members and visitors. By using our services through the 9bet rest website, mobile app, or any other digital channel, you are considered to have accepted this policy.

9bet rest takes the protection of its Bangladesh users' data very seriously. We follow international data protection standards and comply with the guidelines set by our licensing authority.

This Privacy Policy was written in Bengali for the convenience of our members. In the event of any interpretive dispute, the English version shall be considered the authoritative text.

2

What types of data are collected

Information Collected at Registration

The following information is collected when you create an account at 9bet rest:

  • Full name (as it appears on your national ID)
  • Date of birth (for age verification)
  • Mobile number (for OTP verification and communication)
  • Email address (where applicable)
  • Payment method details (bKash/Nagad number or bank details)

Data collected during KYC verification

  • National ID (NID) or passport photo
  • Selfie photo (with document)
  • Proof of registered payment method

Automatically Collected Information

Some data is collected automatically while you use the platform:

  • IP address & device information
  • Browser type & operating system
  • Session data and usage patterns
  • Betting history and transaction records
3

How your data is used

9bet rest uses the data it collects solely for the following purposes:

Purpose of Use Explanation
Account Management Login, profile management & security verification
Service Delivery Running betting, gaming, and live services
Payment Processing Deposits, withdrawals, and transaction verification
KYC & Fraud Prevention Identity verification and detection of unusual activity
Customer Support Troubleshooting & Support
Legal Compliance Meeting licensing and regulatory requirements
Service Improvement Analysing usage patterns to improve the platform
Relevant Notifications Keeping you informed about important offers and updates

If you do not wish to receive marketing messages, you can update your notification preferences in your account settings.

4

Who We Share Your Data With

9bet rest never sells your personal data to third parties. However, limited information may be shared in specific circumstances necessary for operating our services:

Payment Providers

Information required to process transactions via bKash, Nagad, Rocket, or bank (name, payment details) is shared with those providers. They are bound by the same data protection standards as we are.

Licensing & Regulatory Authority

9bet rest's international licensing authority may request specific information for routine audits. Sharing this data is part of a legal obligation.

Law Enforcement Agencies

We may be required to provide data under a court order or legal requirement. This is a recognised practice under international standards.

Technology Service Providers

We work with trusted technology partners for cloud storage, cybersecurity, and analytics — all bound by strict confidentiality agreements.

Your data is never shared with anyone outside the purposes listed above. Sharing information with advertisers or marketing agencies goes against 9bet rest policy.

5

Data Protection Methods

9bet rest follows the highest industry standards for data protection. Here is what we do to keep your information secure:

  • SSL/TLS 256-bit Encryption: All data transfers occur over encrypted connections.
  • Encryption at rest: Data remains encrypted within stored databases as well.
  • Firewall & Intrusion Detection: Multiple layers of protection to prevent unauthorised access.
  • Regular Security Audits: Regular security audits conducted by third-party experts.
  • Limited staff access: Only authorized personnel with a legitimate need are granted access to your data.
  • Log Monitoring: All system access activity is logged and monitored.

In the event of a data breach, we are required to notify affected members and the relevant authorities within 72 hours.

6

Data Retention Period

9bet rest does not hold on to data beyond what is necessary. Retention periods vary depending on the type of information:

Data Type Retention Period
Account Profile Information For as long as your account remains active
KYC Documents 5 years after account closure
Transaction Records 5 years after completion (legal requirement)
Betting History 3 years after account closure
Support Conversations 2 years after last contact
Automated Log Data 90 days after collection

Once the retention period expires, your data is permanently and securely deleted in a way that cannot be recovered.

7

Cookie Policy

Cookies are used on the 9bet rest website and app. Cookies are small data files stored on your device. The types of cookies we use:

Optional cookies can be disabled from your browser settings. However, turning off essential cookies may cause certain platform features to stop working.

8

How to exercise your data rights

To exercise any of your data rights, email us at support@9betrest.net. Please include the following in your email:

  • Registered mobile number or user ID
  • Specify exactly what information or right you wish to exercise
  • Information required to confirm your identity

9bet rest will respond within 30 days of receiving your request. For complex cases, an additional 30 days may be required, and you will be informed accordingly.

Certain data may not be deletable due to legal obligations (such as KYC records). In such cases, we will clearly explain the reason.

9

Protection of Minors' Data

9bet rest is strictly prohibited for anyone under 18. We do not knowingly collect personal data from minors.

Age verification is mandatory at registration, and age is reconfirmed during the KYC process. If it is established that a member was underage at the time of registration:

  • The account will be closed immediately
  • Collected data will be deleted unless retention is required by law
  • All transactions will be considered void

If you believe a minor is using 9bet rest, please report it to support@9betrest.net.

10

Privacy Policy updates and contact information

9bet rest reserves the right to update this privacy policy as needed. For significant changes, registered mobile numbers or email addresses will be notified in advance.

Continuing to use the platform after any changes are made will be considered acceptance of the updated policy.

Privacy questions? Email us at support@9betrest.net or reach us via live chat on the site. This policy was last updated in January 2026.

Detailed Discussion

How safe is your data at 9bet rest?

Before signing up on any online platform, the biggest question is always — where does my data go? In Bangladesh, that question carries even more weight, as trust in digital services takes time to build. 9bet rest treats this as a commitment — you share your information, and we take responsibility for keeping it safe.

How is your bKash and Nagad information kept secure?

Many users wonder whether it is safe to share their bKash or Nagad number. At 9bet rest, payment details are stored solely for processing transactions. This information is kept in encrypted form — meaning no staff member or outside party can read it directly. Once a transaction is complete, only a reference record is retained, not the full payment details.

Why is KYC required and where does that information go?

KYC or identity verification is an international licensing requirement — one that Bangladesh's banking system follows as well. At 9bet rest, photos of your NID or passport are used solely for age and identity verification. They are never used for advertising or marketing purposes. Once KYC verification is complete, the original documents are no longer needed — only the verification record is retained.

How will you be notified in the event of a data breach?

While highly unlikely — given that 9bet rest's security operates across multiple layers — should an incident ever occur, 9bet rest will notify affected members by SMS or email within 72 hours. We will clearly communicate what data was affected and what steps you should take. This commitment to transparency is a core part of 9bet rest's values.

What can you do to protect your own data?

9bet rest keeps the platform as secure as possible, but your own account security matters too. Use a strong password — at least 8 characters, mixing numbers and special symbols. Keep two-factor authentication enabled. Avoid logging in over public Wi-Fi. And if you notice any suspicious activity, report it to support immediately.

The difference between the Privacy Policy and the Terms & Conditions

Many people confuse the Privacy Policy with the Terms & Conditions, but they are two separate documents. The Terms & Conditions cover the rules for using the platform — betting, payments, bonuses, and so on. The Privacy Policy deals specifically with how your personal data is collected, used, and protected. 9bet rest publishes both documents separately and transparently, so members can read and understand each one on its own terms.

At its core, 9bet rest's privacy policy is built on one simple principle — your data is used only for your service, nothing else. Millions of members across Bangladesh rely on that trust when using 9bet rest. Maintaining that trust is our greatest responsibility.

Frequently Asked Questions

Frequently Asked Questions from the Privacy Policy Page

The most common questions members ask about account registration and identity verification.

KYC verification at 9bet rest can be completed with three things. First, clear photos of both the front and back of your National ID (NID) or passport. Second, a selfie holding that document — your face and the document must both be clearly visible. Third, a screenshot of the bKash or Nagad account you used to make your deposit, showing your name and number. Once you send these to support, verification is typically completed within 24–48 hours. If submitted during working hours, it can often be done within a few hours. If any photo is unclear or cropped, you will be asked to resubmit — so make sure to take photos in good lighting.

There are several possible reasons for an account lockout. The most common is entering the wrong password multiple times — in this case, the account is temporarily locked and automatically unlocks after 30 minutes. If that doesn't work, try resetting your password using the "Forgot Password" option first. If you still can't log in, go to the 9bet rest live chat and provide your registered mobile number and full name. The support team will check the status of your account and advise you. If the account was suspended for security reasons, it is generally reactivated within a few hours after your identity is confirmed.
Join with Confidence

Your data is safe at 9bet rest — get started today

You've read the Privacy Policy and know how secure your data is. Now go ahead and register to start enjoying 9bet rest.

SSL Encrypted
No Data Selling
Licensed
Bengali Support 24/7
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